Questions, answered

An expense-management workspace. You capture receipts and invoices, review the details beside the original, organise expenses and prepare the next step, such as an approval, a report or a handover to your accountant.

You can upload images or PDFs, drag and drop on a desktop, add several at once, enter an expense manually, or forward documents to a unique email address for your workspace.

No. My Expenses Desk is an expense and collaboration product. It prepares organised, reviewed records for your accountant or accounting system. It is not a general ledger, payroll or stock-control system.

The interface is designed for English, French and Arabic, including a right-to-left layout for Arabic. Source documents and amounts are not mirrored or altered.

No. AI, Hybrid and Classic are three views of the same records. You can work entirely with the familiar lists, forms and reports, and switch view at any time without losing anything.

No. The agent works inside your own permissions. It prepares a plan you can inspect, showing the records affected and the expected outcome, and nothing changes until a person with the right permission confirms. Approvals and payments keep their own controls.

Your records stay available and the manual tools keep working. AI features pause until the allowance resets or the plan changes, and nothing is upgraded silently.

Yes. Extracted details can be incomplete or mistaken, which is why the original stays beside the fields and uncertain values are flagged for human review.

Yes. You can invite your accountant or bookkeeper to the workspaces you choose. They see only what you share with them, and you can change or remove their access at any time.

No. Accountants see only the clients who invited them. There is no access across clients.

No. Integrations are shown with an honest status: available, in beta, being evaluated, or manual import and export. A named provider is not a promise of a live connection. See the integrations page for the current position.

There are three plans: Free, Standard and Pro. Plan details and allowances come from the approved plan catalogue on the pricing page, so they are always the current ones.

The pricing page lists what each plan includes. Where a price or allowance is not yet approved, the page says so rather than guessing.

No. People see what their role and the workspace settings allow. A personal workspace is not forced through company approvals or purchasing.

Yes. Necessary storage keeps the site working. Analytics and marketing are optional and off until you choose. You can change your choices at any time from Cookie choices in the footer.

The terms, privacy notice and data processing pages are in the policy centre, linked from the footer. They are published once the operator has approved the wording.